Manhattan Home Design, a furnishings firm specializing in mid-century modern-day and contemporary items, positions itself as a service provider of "affordable high-end." The business uses a curated collection of furnishings, including famous reproductions and original designs, intending to bring premium, elegant items to a broad target market.
Brand Approach and Products
The brand's core viewpoint, as highlighted by CEO Becca Polak, is to offer functional and trendy furnishings that shapes the way individuals live. Polak, a former business legal representative who acquired Manhattan Home Design in May 2024, brings a concentrate on customer-centric solution and top quality. The firm's catalog consists of prominent products like the Mario Bellini Couch and the Ducaroy Couch, commonly made with high-end products such as Italian leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A extensive look at Manhattan Home Design Reviews from both the company's web site and independent testimonial systems reveals a mixed photo. The Sitejabber website gives a especially telling viewpoint, with an overall ranking of 2.6 out of 5 stars, suggesting a pattern of consumer dissatisfaction.
Favorable Comments:
Numerous consumers applaud the aesthetic and high quality of the furnishings, keeping in mind that items commonly go beyond assumptions in regards to product and workmanship.
Some reviews from the company's site emphasize items as "statement-making" and "exactly what I required to draw the room together."
Older evaluations from third-party sites also mention favorable experiences with product quality and timely delivery.
Adverse Comments:
Much more recent reviews on independent sites like Sitejabber and Houzz paint a less favorable image, with constant problems about service, worth, and deceptive advertising.
Typical issues highlighted on Sitejabber and other platforms include:
Poor client service: Consumers report a lack of interaction and trouble solving problems.
Deceptive techniques: There are states of products being noted as "in supply" when they are not, in addition to a "bait and switch" approach with furniture top quality and sales.
Delivering and shipment concerns: Lengthy delays, unfulfilled orders, and harmed products upon arrival are often cited.
Trouble with returns and reimbursements: Customers have actually reported substantial difficulties in getting refunds or substitutes for harmed or poor-quality products.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and owner of Manhattan Manhattan Home Design Home Design. Her history is in the company and lawful globe, and she obtained the company with the goal of improving the online furniture shopping experience. She is additionally a factor to the business's blog, where she covers interior decoration patterns and pointers. Her management is focused on curating classic, high-grade pieces and changing the business's track record through a extra customer-centric technique.